Frequently Asked Questions
Where are you located, and are you open to the public?
We are located at 15951 Manor Club Drive Milton, GA 30004. We are located inside the Manor Golf & Country Club in Milton, Georgia, conveniently serving the Milton, Alpharetta & Cumming areas. We are open to the public and welcome anyone looking for specialized, high-end therapeutic bodywork.
How do I get into The Manor neighborhood?
A Butterfly Gate Pass will be sent to your contact number the Sunday before your appointment. It will come thru the automated system and has directions on how to enter the code. Please enter thru the main gate on Hopewell Road and should you have any questions, the security guards can help you.
How do I find the spa location?
Specific directions to the spa will be texted to your contact number the Sunday before your appointment. We are located approximately 10 minutes from the main gate, so please allow plenty of time before your appointment. The spa is located in the smaller of the 2 clubhouses & you will need to follow the stone steps up the hill to the main door. Please note late arrivals will limit the time of your treatment. Your session will end at the scheduled time to accommodate the next appointment and the full service price will apply.
Quick Spa Directions for Reference:
*The Main Security gate to use is located at 16002 Hopewell Road.
*There are 2 Gates located across from each other. If you are traveling North on Hopewell Road, it will be on your right. If you are traveling South on Hopewell Road, if will be on your left. The main gate you want is always busier.
*Follow the directions on the Butterfly Gate Pass that will be sent to you from the automated number. If needed, pull up to security to help with your gate pass.
*Once thru the gate, continue straight thru neighborhood until the road dead ends and you see the Manor Golf & Country Club Gold Sign & Main Club House in front of you. At this Stop Sign, Turn Right.
*At the next Stop Sign (that comes up quick), Turn Left & you will see the parking lots and Club Houses ahead of you.
*You will be parking on the Right Parking Lot that is next to the smaller of the 2 Club Houses with the swimming pool behind it.
*The Main Entrance to the spa is located at the top of the hill on the right.
*Look for the Stone Steps to the left corner of the parking lot as they will take you up to the main entrance & the 15951 building, which is the smaller building on the right.
*Once inside the door, the spa is to the left down a small hallway.
*Don’t worry, it is very easy to find or you can always text us & we are here to help! These directions will be sent to you via text the Sunday before your appointment, so you have them to follow step-by-step!
What is Elite Spa Collection?
Deep Blue Massage Therapy is its own business located within the Elite Spa Collection.
Can I walk in for a massage?
To ensure each client receives our full, undivided attention and a personalized experience, we are by appointment only. We do not accept walk-in appointments.
How early should I arrive for my appointment?
We recommend you plan on arriving at the spa at least 15 minutes before your scheduled appointment time. If it is your first appointment, you will have paperwork to fill out. Please note late arrivals will limit the time of your treatment. Your session will end at the scheduled time to accommodate the next appointment and the full service price will apply.
Do you have a receptionist?
No, we do not have a front-desk receptionist. Our spa is a private, therapist-led boutique space. Should you arrive early and we are in session, please have a seat in our waiting area and help yourself to water and refreshments.
How do I book my first session?
For your convenience, we offer easy online booking. All new clients must book through our website, as we require a credit card to be kept securely on file to guarantee your reservation.
What are your hours of operation?
Our hours vary by day to accommodate our clients’ busy schedules. You can view our most up-to-date availability in real-time through our online booking portal.
Is there parking available?
Yes, we have convenient parking available directly at our boutique spa location, ensuring a stress-free arrival for your treatment.
How can I get a Gift Certificate?
We offer instant Egiftcards here on our website! Simply go to the Page Give the Gift of Relief.
Do you offer 2 Hour Massages?
Yes, we do offer longer 2 Hour sessions for our Athlete’s Sports Massage and our Massage Spa Packages for ultimate relaxation.
Do you offer a Membership or Discount for regular clients?
Yes! We have a Monthly Maintenance Club with Yesenia designed for those who want to make bodywork a consistent part of their wellness routine.
What is your cancellation policy?
Because we are by appointment only, we require at least 24 hours’ notice for cancellations. Since a card is required on file at the time of booking, late cancellations or no-shows may be subject to a fee.
Do you accept insurance?
We do not bill insurance companies directly. However, we can provide you with a receipt that you may submit to your provider for potential reimbursement.
What is “Deep Dive” Massage Therapy?
This is our signature Athlete’s Sports Massage. It is a focused, deep-tissue session designed specifically for recovery and performance, popular among our local tennis players and golfers.
What is the “Magnesium Melt” treatment?
This is one of our premium offerings. We incorporate high-quality magnesium lotion into the session to help ease muscle tension, improve sleep, and promote deep cellular relaxation.
Will the cupping leave marks on my skin?
For our Signature Glow Cupping, we use silicone sliding cups that provide a “reverse massage” effect without leaving marks. However, for our Clinical Neuromuscular Cupping, you may receive “Badge of Honor” marks, which indicate areas of stagnant blood flow being released. All cupping is optional and will be discussed at your appointment.
What does “Reverse Massage” mean?
Instead of applying downward pressure like a traditional massage, sliding cups draws the tissues up into the cup. This allows fresh blood (nutrients) to circulate under tight adhesions and helps pull out toxins.
What is the Omni 360 system?
We utilize the Omni 360 ergonomic positioning system, including a swiveling face cradle. This ensures that you are perfectly comfortable and your spine is properly aligned throughout your entire treatment.
Do you offer Manual Lymphatic Drainage (MLD)?
Yes. I am Vodder-certified in Manual Lymphatic Drainage. This is a specialized, gentle technique used to reduce swelling and improve the efficiency of the lymphatic system.
I am a golfer/tennis player; which massage is best for me?
We recommend the Deep Dive (Athlete’s Sports Massage). We specialize in releasing the specific neck, shoulder, and scapula tension that comes with repetitive swinging motions.
Can you help with Frozen Shoulder?
Yes, scapula release and shoulder mobility are our primary niches. We use a combination of Neuromuscular cupping and longitudinal/cross-fiber techniques to help restore range of motion.
Can I buy the products you use during my session?
Yes! For your convenience, we have a Preferred Products section on our website where you can find the items we use and recommend for at-home care.
